Company Description Medcity International Academy (MIA) is a premier training and coaching institution headquartered in Kannur, Kerala, India, with multiple centres across Kerala and Karnataka. The academy is recognized as a leading provider of English language proficiency and professional assessment test preparation, with a strong focus on international exam success and global employability. MIA offers high-impact programmes for exams such as IELTS, OET, TOEFL, PTE, Duolingo English Test, CELPIP, and a wide range of nursing and healthcare assessments. Supported by experienced trainers, many certified by international bodies, MIA combines evidence-based teaching methods with digital tools, language labs, mock exams, and app-based learning. Role Description The Administrative Receptionist will serve as the first point of contact for visitors, students, and partners at the Kochi centre, ensuring a professional and welcoming front office experience. Day-to-day responsibilities include greeting and directing visitors, handling incoming calls and inquiries, managing reception email correspondence, and maintaining visitor and student logs. The Administrative Receptionist will also help with basic data entry,



preparation of reports and notices, and coordination of meeting rooms and facilities. This is a full-time, on-site role based in Kochi.

Solid front-office and customer service skills, including professional telephone etiquette, visitor management, and the ability to provide clear information and guidance.

Administrative and organizational skills, such as scheduling, record keeping, filing, and basic office coordination.

Proficiency with standard office software and tools (e.g., MS Office, email, spreadsheets) and comfort with digital platforms used for student management and communication.

Effective written and verbal communication skills in English; additional proficiency in regional languages is an advantage.

Previous experience in reception, front desk, or administrative support roles, preferably in an educational or training institution.

a diploma or degree in administration, commerce, or a related field is beneficial.

Professional appearance, positive attitude, and a learner-centric approach aligned with MIA's mission to support global education and career opportunities.

📌 Front Desk Receptionist/ Administration (Kochi)
🏢 Medcity International Academy
📍 Kochi