Responsibilities

Job Description

Supporting and maintaining our next-generation Post Trade systems, including monitoring, analyzing, and reporting on the status, performance, and overall health of production environments

Collaborating with trade support teams, developers, and end users across multiple regions to understand business requirements, provide technical expertise, troubleshoot production issues, and ensure timely resolution

Diagnosing and troubleshooting bugs and technical issues across existing production platforms, while documenting production incidents, interventions, and corrective actions taken

Leading and contributing to system migrations and the automation of support activities to improve operational efficiency, reliability, and scalability

Designing and implementing enhancements to support systems that improve reliability and enable self-correction, while supporting the integration of recent execution venues, trading products, and data vendors

Defining and implementing certification criteria for system enhancements and new products before production release, ensuring their integration into testing and deployment processes

Qualifications

At least 2–6 years of experience working in a fast-paced, global team environment, including diagnosing, troubleshooting, and resolving production issues

Experience supporting enterprise applications using Java, Python, Linux shell scripting, and job schedulers, with strong proficiency in Java and Python required





Experience working with SQL databases, including MySQL and PostgreSQL, and NoSQL databases, such as MongoDB and Elasticsearch

A background in electronic trading, with a thorough understanding of financial instruments, including equities, commodities, credit, interest rates, foreign exchange, cryptocurrencies, futures, forwards, and options, is a plus

Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.

Excellent written and verbal communication skills, with the ability to collaborate effectively across global teams

Benefits

Our open concept workplace, casual dress code, and well-stocked kitchens reflect the value we place on a friendly, collaborative environment where everyone is respected, and great ideas win.

Our Benefits Include

Generous paid time off policies

Savings plans and other financial wellness tools available in each region

Hybrid working opportunities

Free breakfast, lunch, and snacks daily

In-office wellness experiences and reimbursement for select wellness expenses (e.g., gym, personal training and more)

Company-sponsored sports teams and fitness events (JPM Corporate Challenge, Cycle for Survival, Wall Street Rides FAR and more)

Volunteer opportunities and charitable giving

Social events, happy hours, treats, and celebrations throughout the year

Workshops and continuous learning opportunities

Required Skills

['reliability']

Additional Information

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