Role: Customer Success Lead
Location: Remote
Employment Type: Full-time
Compensation: Market-competitive salary Role Overview: We are actively seeking a dynamic Customer Success Lead to join our growing remote team. In this pivotal role, you will be instrumental in shaping our operations, driving strategic initiatives, and delivering exceptional results within your functional area. Manage project timelines, resource allocation, and cross-team coordination.
Provide ongoing mentorship, guidance, and training to junior team members.
Proven track record in operations, project management, or client success.

- Excellent de-escalation, problem-solving, and customer relationship management skills.
- Strong working knowledge of helpdesk, ticketing, or CRM software.

High emotional intelligence, empathy, and a deeply collaborative team spirit.
Fully remote, flexible work hours
Performance-based bonus structure
Opportunity to work on high-impact projects

Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, religion, disability, marital status, or any other characteristic protected by applicable law.

📌 Customer Service / Customer Success Team Leader (India)
🏢 crewlia
📍 India