Customer Support Executive A global consumer brand scaling its India customer care team for its fast-growing D2C line
Location: Remote (India)
Shoppers across multiple markets buy this consumer brand's products every week, and it has partnered with Flexiple to grow its India customer care bench as order volumes rise. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.
As a Customer Support Executive, you will handle order, delivery, and product queries across chat, email, and calls, turning first-time buyers into repeat customers.
Customer Care
Own each conversation end-to-end across chat, email, and phone
Quality and Feedback
Log recurring complaints and share patterns with operations and product teams




1 to 4 years in customer support, retail, or D2C e-commerce

- Comfort working across chat, email, and voice channels
- Explicit written and spoken English and a reliable remote-work setup

Experience with helpdesk or CRM tools such as ticketing platforms
Familiarity with D2C or marketplace order-management systems
Direct ownership of the customer experience for a recognisable consumer brand
Remote-friendly, pan-India hiring with long-term placement
A structured path into senior support or customer-experience roles

📌 Customer Support Executive - Remote Working (India)
🏢 Flexiple
📍 India