Specialist, Renewal Sales
The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. ROLE: Renewal Sales
Specialist, Renewal Sales
YEARS OF EXPERIENCE: 2 Years

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. Own and deliver accurate weekly, monthly, and quarterly sales forecasts.
Analyze and utilize data to proactively identify and address 'at risk' customers and uncover adoption opportunities.
Manage a high volume of customer contacts through phone and email each day.
Collaborate with cross-functional teams and management to optimize sales processes and systems.
Maintain the customer management system (CRM)



to ensure all relevant data is captured in a timely manner
2 years of experience in a customer service or sales role.

- Prior experience in a high-volume calling environment and experience with Salesforce.com or a similar CRM
- Prior success in achieving individual and/or team sales quotas and goals.
- A demonstrated aptitude for learning and optimizing new technology and data.
- An aptitude for leveraging AI-powered tools to optimize your workflow and drive results.
- Well-developed emotional intelligence, including high levels of empathy and self-awareness.
- Excellent knowledge of Microsoft Office programs and solid

A bachelor's degree.

Language Requirements:
English
Full time2026-12-24

📌 SALES REPRESENTATIVE - ENGLISH (Gurugram)
🏢 Concentrix
📍 Gurugram