At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. The Business Process Improvement Analyst sits within the Enterprise Transformation Office. This role works under the direction of the Director of Process Transformation to engage with Service Lines or other functions across the business to diagnose root causes of pain points, understand and map current-state processes, define performance metrics and translate findings into actionable improvement recommendations including; Engagements span the full range from targeted improvements within a single business team to larger, enterprise-wide initiatives. The analyst can engage across the firm, including Tax, Assurance, Advisory and Outsourced Services Service Lines, as well as other operational teams, wherever process improvement work is needed.

Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry

You will have the flexibility to manage your days in support of our commitment to work/life balance

We believe that great work is accomplished when cultures, ideas and experiences come together to create innovative solutions

We understand that embracing our differences is what unites us as a team and strengthens our foundation

Support ETO business analysts & engage as directed with business unit stakeholders to identify pain points, inefficiencies and improvement opportunities through interviews, workshops, and process observation.

Document data flows and system touchpoints as part of process mapping, particularly where they inform automation, integration, or AI-enabled recommendations.

Design and support the implementation of process performance metrics and KPIs (leading and lagging indicators) to baseline performance and track the impact of improvements.





Translate discovery sessions and stakeholder input into structured requirements, process documentation, and decision-ready materials for the Director and business sponsors.

Understand what's needed to develop credible business cases for recommended changes, including effort, cost, and expected benefits, and work to gather relevant data/information as part of the initiative documentation.

Contribute reusable process artifacts (templates, capability maps, documentation standards) to the Process Center of Excellence to promote consistency across projects and across the firm.

Act as a bridge between business and technology teams by clearly articulating business requirements and validating that proposed solutions address the root problem.

Track and report on the status of improvement initiatives, flagging risks and dependencies to the Director.

Promote a continuous improvement mindset within partner business units.

Improvement recommendations are adopted by business sponsors and show measurable impact against baseline.

Bachelor's degree in Business, Engineering, Operations, Information Systems, or related field.

- 8-12 years of experience in business process analysis, operations, consulting, or transformation roles, with demonstrated ownership of process work (not just support/documentation).
- Proven ability in writing business, data, & technical requirements and the development of wireframes to clearly articulate solutions
- Confident engaging business unit stakeholders directly - able to ask the right questions, surface real pain points, and read between the lines of what's said versus what's actually broken.




- Experience defining and standing up KPIs/metrics; Strong analytical skills - comfortable working with process and operational data to identify root causes and quantify impact.
- Ability to manage time across multiple projects and escalate when help is required.
- Visio, Miro) and data/reporting tools (e.g., Excel, Power BI, or similar).
- Exposure to automation or AI-enabled process solutions (RPA, GenAI use cases, workflow tools).

Process improvement certification (Lean Six Sigma Green/Black Belt, PMP, or equivalent).

Experience in a shared services or enterprise transformation function.

EisnerAmper is one of the largest accounting, tax and business advisory firms in the U.to help clients meet the pressing issues they face today, and position them for success tomorrow. Our clients are enterprises as diverse as sophisticated financial institutions and start-ups, global public firms and middle-market companies, as well as high net worth individuals, family offices, not-for-profit organizations, and entrepreneurial ventures across a variety of industries.

We are also engaged by the attorneys, financial professionals, bankers and investors who serve these clients. EisnerAmper (India) Consultants Pvt. EA India') is a subsidiary of Eisner Advisory Group LLC ('EA Group'), which practices in an alternative practice structure with EisnerAmper LLP. EA India employees provide advisory services to clients of EA Group and audit services to clients of Eisner Amper LLP and comply with the qualified standards applicable to each of EA India, EA Group and EisnerAmper LLP. EA India employees also provide operational services to EA Group and EisnerAmper LLP. The policies and procedures of EA India, including obligations of confidentiality and non-disclosure, apply to all services provided by EA India employees. All applicants are applying to positions for employment with EA India, and not EA Group or EisnerAmper LLP.

EA India opened its first office in Mumbai in 2007. We are a culturally diverse pool of over 1000 professionals supporting our global clientele from a range of startups to Fortune 500 entities.

Should you need any accommodations to complete this application please email: [

📌 Business Analysis Manager - Transformation (Mumbai)
🏢 EisnerAmper India
📍 Mumbai