Inside Sales Specialist (Luxury Jewellery) Location: Gurgaon (On-site)
Experience: 1-3 years
CTC: 3-6 LPA fixed + performance incentives
Work week: 6 days, including weekends (weekly off on a weekday)

ORNAZ is a D2C luxury jewellery brand known for natural diamond engagement rings, solitaires, and contemporary fine jewellery. Since 2016, we have helped thousands of customers celebrate life's biggest milestones through personalized designs, exceptional craftsmanship, and a seamless luxury buying experience. Loved by leading celebrities and influencers, ORNAZ is one of India's fastest-growing jewellery brands.

As an Inside Sales Specialist, you will be the first voice of ORNAZ for customers exploring a high-value, emotional purchase. You will connect with inbound leads, understand what they are looking for, build trust, and guide them from first inquiry to a store visit, virtual consultation, and purchase. Respond promptly to inbound leads from the website, social media, WhatsApp, marketing campaigns, and referrals.
Engage customers over calls, WhatsApp, email, and video to understand their needs, budget, timeline, and purchase intent.




Book and coordinate store visits and virtual consultations for the sales team.
Manage your pipeline and keep all lead activity updated in the CRM.
Work closely with the sales, customer experience, and design teams for a smooth customer journey.
1-3 years in inside sales, business development, customer relationship management, luxury or premium retail, or jewellery sales.

- Comfort handling conversations across phone, WhatsApp, email, and video.
- Working knowledge of CRM tools (preferred).
- Preferred backgrounds: luxury jewellery, premium retail, fashion, beauty, hospitality, lifestyle, real estate, banking relationship management, or D2C brands.

Be part of one of India's fastest-growing luxury jewellery brands.
Build hands-on luxury sales and relationship management skills.
Grow rapid, with performance-based career progression.
Competitive fixed salary
Attractive performance-linked incentives
Exposure to luxury sales and premium customer interactions
A clear growth path to Senior Inside Sales / Business Development, Sales Management, and Leadership roles

📌 Sales Executive (Inside Sales) (Gurugram)
🏢 ORNAZ
📍 Gurugram