27 Oct
|
Fincana Solutions
|
Kanpur
27 Oct
Fincana Solutions
Kanpur
Role: International Sales Advisor
Fincana Solutions Private Limited
Job Purpose The International Sales Advisor will be responsible for generating and converting prospective leads through outbound sales calls to international customers. The role focuses on driving revenue growth, maintaining high customer satisfaction, and achieving individual as well as team sales targets through effective communication and relationship management.
Key Responsibilities · Make outbound calls to prospective international customers and generate qualified leads.
- Promote and sell company products and services to customers over calls.
- Maintain accurate records of customer interactions and sales activities in the system/CRM.
- Adhere to individual, team, and shift-wise service level expectations and performance metrics.
- Deliver excellent customer experience and maintain high levels of customer satisfaction.
- Identify opportunities to expand the company's customer and service network by gathering relevant market information.
- Manage and take ownership of assigned customer programs and sales campaigns.
- Graduate or Undergraduate from a recognized institution.
Experience · Freshers can apply for this role.
- Minimum 1 year of experience in an International BPO process. (Minimum 1 year of experience in outbound sales. (Skills & Knowledge · Excellent verbal communication skills in English as per international process standards.
- Strong sales and negotiation abilities.
- Good computer proficiency and system handling skills.
- Professional telephone etiquette and customer-handling capabilities.
- Basic understanding of CRM tools and sales processes will be an added advantage.
Work Schedule & Employment Details · Work Mode: Onsite/ Work from Office
- Working Days: Monday to Friday (Saturdays could be working; depends on operations)
- Shift: Night Shift (Candidates should be comfortable with shift changes, if required)
- Current Shift timings – 5PM - 2AM IST
Preferred Candidate Profile · Goal-oriented and highly motivated sales professional.
- Solid interpersonal and relationship-building skills.
- Willingness to work with international clients and sales targets.
📌 Night Sales Assistant (Kanpur)
🏢 Fincana Solutions
📍 Kanpur