Key Role – Ecommerce Operations & Customer Support (Need Tamil Speaking Candidates)

- Customer Service & Coordination : Address customer queries, complaints, and feedback efficiently. Coordinate with internal teams (production, warehouse, marketing) for smooth operations. Manage order processing — from customer confirmation to dispatch and delivery. Coordinate with logistics and warehouse teams for timely order fulfillment.
- Update inventory data across all platforms regularly.
- Marketplace Operations Handle backend operations on platforms like Amazon, Flipkart, D2C Website etc. Track marketplace performance and respond to customer reviews and messages promptly.
- Logistics & Dispatch Coordinate with shipping partners for pickup, packaging, and timely delivery. Analyze performance metrics to identify gaps and suggest improvements.
- Support management in preparing sales forecasts and operational budgets.

Health insurance

Paid sick leave

Phone Number: View phone number on foundit.in

📌 Customer Service Advisor and Website Admin Support (Mumbai)
🏢 Team One Biotech
📍 Mumbai