Join the Team of voco Amritsar, located with excellent road connectivity to the city's commercial and residential hubs, voco Amritsar caters to a agile mix of corporate, SME, and MICE clientele in a substantially competitive market. The voco Amritsar is located approximately 11.6 kilometers (7.2 miles) from the Golden Temple and 02 kilometers from Sri Guru Ram Dass Jee International Airport.

With 139 well-appointed rooms, the hotel offers full-service F&B; outlets including an All-Day Dining restaurant (90 covers), Lobby Lounge (30 covers), and Bar (40 covers), along with 24-hour Room Service. Our meetings and events space accommodates up to 500 guests, supported by additional leisure and wellness facilities such as a Health Club, Swimming Pool, and a boutique Spa

Job Overview

Assists the Director of Sales or Director of Sales and Marketing in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sale team.

Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel

At voco we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.

Duties and responsibilities

Financial returns:

Maintain files, records and reports as it pertains to: budgets, contacts, planning activities, time lines, contracts, purchase orders and post meeting notes. Complete forecasts, plans, and productivity reports for management.

Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and upsell products and services while minimising waste to increase revenue.

Negotiate room prices, sell USPs and hotel services within approved departmental booking guidelines.

Monitors local competitors and compare their operation with his/her operation

Solicits business and follow up on referrals and potential sales leads

Keeps aware of trends, systems,



practices and equipment in audio visual through trade literature, hotel show and site visits

Provides direction on and conducts market research

Maintain regular contact with IHG regional hotels and reservation networks

Attends trade shows and sells conference space when directed

People:

Works with DOS on manpower planning and management needs

Works with DOS in the preparation and management of the Department's budget

Manage day to day sales activities and build relationship with team members

Personally build clear and open lines of communication with intra departments

Build a team with different opinions, skills, experiences, and backgrounds; leverage personal, cultural, and functional differences to optimize team performance

Create an environment that trains, develops, coaches and mentor's team members

Guest experience:

Monitors competitors activities and assists in marketing intelligence

Refers sales leads to appropriate personnel within the InterContinental Hotels Group

Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business

Services existing business through management of account bases

Sell all facets of the hotel

Manage the corporate head office and the preferred hotel history for that company

Develop and maintain a regular pattern of sales calls, meeting with principals of target market

Provides direction on, and conducts market research and analysis

Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines,



corporate accounts, Government Departments and other producers closely allied to Hotel business

Builds profile within local market place through attendance at various events and local market place

Conduct client interviews

Entertain clients

Plan and conduct familiarization tours and site inspections

Travel when required to promote the hotel and develop potential business

Maintain regular contact with the IHG hotels in your region and the regional reservation office

Responsible business:

Develop awareness and reputation of the hotel and the brand in the local community.

Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact on the environment.

Perform other duties as assigned. May also serve as manager on duty.

Accountability

Meeting Rooms Sales target as per the allocated segment along with the desired guest experience scores .

Qualifications And Requirements

Minimum of 3 year Sales experience in 4* or 5* Hotel property

Hospitality degree or equivalent

Excellent customer relations, problem solving and time management skills

Proficient knowledge of Microsoft Office and Opera Sales

Proven ability to creating new business opportunities

Assertive, professional and positive with a proven ability to develop in a team environment

Must be able to work independently and maintain a positive attitude within a very busy environment

With valid driver's license is preferred

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the 'Apply' button. Start your journey with us today.

📌 Sales Manager Leading Health Club (Amritsar)
🏢 IHG Hotels & Resorts
📍 Amritsar