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Career Family: Risk Management Services
Role Type: Supervising Associate/Assistant Manager
This role requires the candidate to build and demonstrate an in-depth technical knowledge of personal independence processes which are developed globally in accordance with the EY Global (EYG) Independence policies aimed towards safeguarding EY as an Independent auditor. The candidate will be responsible for coaching mentoring and supervising a team of about 15-25 members on technical matters and should be able to handle and resolve their queries. The candidate is also expected to contribute the GDS wide priorities and initiatives and help in building a better working world for our EY professionals and team members.
Risk Management Services (RMS) is an internal function within EY GDS (Global Delivery services), responsible for protecting the organization from the risks that may arise from its professional practice. We work closely with all parts of the organization to identify and manage risks, providing coordinated advice and assistance on suite of services like Independence, Conflicts, Compliance, regulatory, policy and security issues as well as dealing with claims and queries regarding ethics. Formed in 2007, the RMS team is growing rapidly as a Centre of Excellence for all standardized quality/compliance related activities.
Independence within Risk Management Services (RMS) responsible for assisting EY professionals to maintain auditor objectivity by identifying and mitigating any potential conflicts of interest that could compromise an auditor's independence.
The candidate is also expected to contribute the GDS wide priorities and initiatives and help in building a better working world for our EY professionals and team members.
An Assistant Manager in the RMS Independence GMS team, will lead 5-15 high performing individuals, fostering a collaborative and inclusive environment. Other responsibilities include conducting quality reviews, analyzing issues, and producing well-documented deliverables, as the work product for these individuals is subject to review and scrutiny by external regulators.
Develop & maintain subject matter expertise in personal independence processes and policies, thereby enabling EY professionals to uphold their Independence compliance requirements.
Stay updated on relevant regulatory policies like EYG and local country policies and industry best practices related to potential investments conflicts of interest.
Consistently drive team to deliver high-quality project outcomes by thoroughly understanding EY Global & Independence policies and adhering to best practices and standard operating procedures
Be abreast of emerging trends and regulatory changes and effectively communicate these developments to Independence team members.
Conduct thorough secondary research using a wide range of internal and external databases to support personal independence monitoring processes.
Effectively facilitate and implement process & policy updates, ensuring comprehensive knowledge sharing sessions are conducted.
Lead process trainings for team members to ensure consistent understanding and application of EY Global & Personal Independence policies.
Effectively address & resolve service delivery issues / escalations using tools like RCA (Root cause analysis) and CAPA (Corrective and preventive actions)
Conduct reviews & second level sample audits for reviewers in the team to ensure strong quality assurance model is maintained.
Client/Stakeholder Management
Maintain regular and proactive communication with stakeholders to keep them informed about project progress, potential issues and any changes in timelines or scope.
Develop effective conflict resolution and escalation management strategies to address and resolve any issues or escalations promptly and professionally.
Establish and monitor key performance indicators (KPIs) related to client management to ensure high standards of service delivery.
Act as a point of contact between EY Professionals, Global/Regional stakeholders, members of other Independence competencies, and relevant GDS functions to effectively coordinate efforts for a project/request.
Operations Management:
Establish and monitor the team's key performance indicators (KPIs).
Contribute to strategic projects/initiatives to drive success & growth within Global EY landscape.
People Management
Responsible for managing/leading a team of 5-10 professionals, ensuring the highest quality of work through effective project management and adherence to delivery standards.
Foster a culture of engagement by recognizing and rewarding team members' contributions, and encourage their professional development through coaching, mentoring, and recommending training to address skill gaps.
Promote a healthy work-life balance by encouraging flexible working arrangements and supporting initiatives aimed at team members' well-being.
Evaluate and manage team performance by setting clear goals, assessing against KPIs, and providing constructive feedback to enhance productivity and professional growth.
Lead and drive transformation initiatives on process improvements and client enablement to enhance efficiency and effectiveness for the team.
Must be adaptable and agile in dynamic situations, facilitating change management.
Innovative mindset with proficiency in using current technologies and willingness to adapt to new digital tools to enhance efficiency.
Masters/post-graduate degree (preferably in Finance) from a reputed institute.
At least 7-8 years of skilled experience, out of which minimum 4 years’ experience should have:
Experience in Risk Management/ Independence would be preferred
Well-developed analytical, interpersonal, and communication (both verbal and written) skills in English
Working knowledge of type of financial instruments, deposit accounts, loans, insurance etc.
Experience in performing external research, data reconciliation and exposure to performing data analysis and interpretation of output.
Experience in MS Office (Outlook, MS Word, MS Excel, SharePoint etc.)
Project management and Business analytics tool like Power-BI and experience in lean methodologies like Value stream mapping would be preferred.
Knowledge of Databases like Factiva, D&B;, Thomson Reuters etc. A Team of people with business acumen, technical experience and enthusiasm to learn new things in face -moving ecosystem.
A team which has its foundation in the core values of trust, respect and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills.
A team of professionals driven by growth and client enablement mindset, while safeguarding EY’s brand name.
Opportunities to work with Global Executive risk management teams on strengthening and monitoring compliance framework
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll give you the insights, coaching and confidence to be the leader the world needs.
You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
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