27 Oct
|
ARA Resources
|
Bengaluru
27 Oct
ARA Resources
Bengaluru
About ARA's Client – Leading IT Services Provider ARA's Client is a prominent player in the IT services sector, specializing in digital transformation, cloud services, and business process outsourcing. Their commitment to innovation and customer-centric solutions has positioned them as a trusted partner for businesses looking to enhance their operational efficiency. The company is known for its inclusive work culture and investment in employee development, making it an attractive workplace for aspiring professionals.
The ideal candidate will handle inbound and outbound calls, ensuring customer needs are met while adhering to established guidelines. They will work closely with operations and support functions to resolve customer queries effectively.
Handle inbound and outbound customer calls efficiently.
Coordinate with operations for call-related assistance.
Follow established guidelines for call handling.
Work flexible hours including rotational and night shifts.
Maintain a high level of professionalism during calls.
Strong verbal communication skills in English.
Minimum of 6 months experience in international customer service.
Willingness to work 100% from the office.
Experience in collections.
Familiarity with CRM software.
ARA's Client offers a agile work environment with ample growth opportunities.
They prioritize employee development and training.
The company fosters a culture of inclusivity and collaboration.
📌 Customer Service Executive - Nights (Bengaluru)
🏢 ARA Resources
📍 Bengaluru