Provides service leadership, governance and stakeholder oversight for the IGA & NHI service for Western Digital. The role works within the approved MSSP operating model and follows Western Digital's security, change, incident and service management requirements.

operate and maintain IGA and Access Management technology, including major/minor software release updates
Design and operate application onboarding processes (automatic de-provisioning and manual ticket-based); operationalize recent managed applications from the IAM portfolio on capital projects at zero cost; Provide monitoring and recovery coverage across identity platforms including Active Directory and Entra ID, with technology-specific recovery support for directory services; develop policies and standards for IGA services




provide guidance on problem management and oversight of services
Provide knowledge transfer artifacts, documentation and operational training support
Own NHI posture and lifecycle management and lifecycle orchestration for machine identities, service accounts, API keys and PKI certificates.

Report performance against Service Levels; inform WD immediately of any vulnerability, weakness or security breach
Required Skills and Experience :
Saviynt (IGA) operations
ServiceNow ticket handling
SIEM integration of IGA event data
Astrix (NHI) operations
Machine identities, service accounts, API keys and PKI certificates

📌 Technical Manager - Monitoring (Bengaluru)
🏢 Cognizant Consulting
📍 Bengaluru