THE SLEEP COMPANY

Job Description: CRM Sales Executive

About The Sleep Company

The Sleep Company makes products that pair technology with comfort-driven design, so people sleep better and wake up feeling rested. Our team is team-oriented and inclusive, and everyone is expected to bring ideas and own the results. If you want to help people sleep better, we would like to meet you.

Role at a Glance

Detail

Information

Role : CRM Sales Executive

Work location : Techweb Centre, Behram Baug, Beside Oshiwara Metro Station, Jogeshwari West

Experience

2 to 3 years in BPO / outbound calling process

Language

Fluency in English and Hindi (non-negotiable)

Preferred background : Mid-luxury brands

Roles and Responsibilities

- Outbound and Inbound Call and message potential leads who enquire through social media or Website.




- Ask relevant questions to learn what each prospect needs and what is holding them back.
- Explain our products and why they suit that customer.
- Follow up with leads until they buy or say no.
- Hit monthly sales targets.
- Log every call and update in the CRM.
- Hand leads over cleanly to the marketing and field sales teams.
- Keep track of industry trends and what competitors offer.

Requirements

Must have (non-negotiable)

- Fluency in English and Hindi, spoken and written. English 9/10 , Hindi 10/10.
- 2 to 3 years of work experience in a BPO or outbound calling process.

Good to have

- Previous experience in mid-luxury brands such as CaratLane, Giva, or similar.

📌 CRM Sales Executive (Mumbai)
🏢 The Sleep
📍 Mumbai