Phone Banking Officer (Mumbai)

Phone Banking Officer (Mumbai)

27 Oct
|
Axis Bank
|
Mumbai

27 Oct

Axis Bank

Mumbai

Walk-in Drive on 14th Oct between 11am to 3pm Location: Axis Bank, VileParle, Mumbai, India (In office) Shift Timing: 24/7 rotational shifts and week offs Female Shift Window: 8 AM to 8 PM rotational shifts and rotational week offs
We are hiring for Assistant Manager Grade only.
Please find JD below.
We are looking at PG freshers.Excellent English-speaking skills and Immediate joiners are preferred.Age Limit : 35yrs
About the Role
The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products
Key Responsibilities

- Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time,
- Delivering service with requisite courtesy and accuracy,
- Achieving Call Quality targets and other key performance indicators,
- Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc.

Interested candidates come for the walk-in drive.
Email your resumes on [email protected] or Whatsapp their cv on (phone hidden) (DO NOT CALL)

📌 Phone Banking Officer (Mumbai)
🏢 Axis Bank
📍 Mumbai

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