* Welcome guests warmly and create a positive first impression.

* Explain the Commons menu, signature Panuzzo varieties, coffee, matcha, and mocktails.

* Take orders accurately and coordinate with the kitchen for timely service.

* Handle customer queries, feedback, and complaints politely and professionally.

* Prepare hot and cold coffee, espresso-based beverages, matcha, and signature café drinks as per Commons recipes.

* Prepare mocktails and other beverages according to standardized recipes.

* Follow exact measurements, portion sizes, presentation standards, and serving temperatures.

* Operate and maintain coffee machines, grinders, blenders, and other beverage equipment.

* Recommend complementary products such as Panuzzo, fries, pasta, and beverages.

* Upsell premium coffee, signature matcha, and add-ons wherever appropriate.

* Inform guests about current launches, combos, and seasonal offerings.

* Contribute to store sales and average order value targets without being pushy.

* Follow Commons’ service standards and operational SOPs.

📌 Guest Relation Executive/Barista (Noida)
🏢 Commons
📍 Noida