Responsibilities:

- Patient Relationship Management

- Front desk handling - meet & greet customers, billing and appointment scheduling
- Ensure patients are taken good care of and there is minimal to no wait time
- Explaining services and related cost associated
- Ensure all new and old patient leads are followed up.
- Solving customer issues post consultation and procedures
- Keeping doctor in the loop with patients' feedback/issues over messages and calls.

- Clinic Operations

- Responsible for overall clinic operations
- Check for any wear or tear of machinery, AC, or other equipment & bring it to the notice of management
- Managing inventory for products, consumables, and office stationery along with the staff
- Ensure staff timings and everyone is groomed properly
- Ensure proper billing, payment collection, due report follow-up, etc.




- Overall responsibility for petty cash and day-to-day expenses
- Ensure proper hygiene and cleanliness of the clinic, treatment rooms, doctor rooms, etc.

Qualifications:

- Bachelor's degree in business administration, healthcare administration, or a related field.
- Language Proficiency: English, Kannada (bonus)
- Solid leadership and communication skills.
- Excellent organizational and time-management abilities.
- Customer-focused mindset with a commitment to delivering exceptional service.
- Ability to handle multiple tasks and prioritize effectively.
- Previous experience in a supervisory or management role preferably in a healthcare setting.

📌 Clinic Manager (Bengaluru)
🏢 SSVM Health Private
📍 Bengaluru