Job Description

Mission

Key missions of the position:

- Drive end-to-end fulfillment operations ensuring high supplier performance, material availability, and production continuity.
- Own and improve On-Time Delivery (OTD), On-Time Performance (OTP), and inventory efficiency aligned with business targets.
- Lead and coordinate purchase order management, supplier communication, and escalation handling.
- Ensure seamless alignment between suppliers, production, warehouse, and planning teams.
- Drive process improvements, cost optimization, and operational excellence across fulfillment activities.

Measurement

Q (Quality):

· Planning accuracy and adherence to fulfillment processes

· Supplier quality coordination and defect-free material supply

C (Cost):

· Inventory optimization and working capital improvement

· Reduction in premium freight and emergency procurement

· Cost savings through improved supplier performance

D (Delivery):

· Supplier On-Time Delivery (OTD %)

· On-Time Performance (OTP %)

· Adherence to production schedules and customer commitments

Additional KPIs:

· Reduction in overdue / late purchase orders

· Material availability / shortage reduction

· Supplier lead time improvement

Responsibilities

Main responsibilities:

Fulfillment Planning & Execution

- Oversee and drive end-to-end fulfillment operations, including procurement planning and material flow.

- Ensure alignment between supply, demand, and production schedules.
- Monitor and control purchase order execution and supplier commitments.

Supplier Performance & Relationship Management

- Manage supplier performance in terms of OTD, responsiveness, and quality.
- Lead supplier review meetings and drive performance improvement plans.




- Handle escalations and ensure timely resolution of delivery issues.

Production Support & Cross-Functional Coordination

- Coordinate with Production, PPC, Warehouse, and Engineering teams for material planning and execution.
- Ensure zero or minimal production stoppages due to material shortages.
- Act as a key interface between shop floor operations and supply chain teams.

Inventory & Cost Optimization

- Monitor and optimize inventory levels, stock turnover, and working capital.
- Drive reduction of excess inventory, ageing stock, and non-moving items.
- Reduce dependency on premium freight and emergency sourcing.

Performance Monitoring & Issue Resolution

- Track fulfillment KPIs and ensure consistent target achievement.
- Analyze deviations and conduct root cause analysis (RCA).
- Implement corrective and preventive actions (CAPA) to improve performance.

Process Improvement & Systems

- Drive implementation of standard operating procedures (SOPs) in fulfillment processes.
- Ensure effective use of ERP systems for PO tracking, inventory, and reporting.
- Lead initiatives for automation, digitalization, and process standardization.

Stakeholder Communication & Governance

- Communicate proactively with internal stakeholders and suppliers regarding material status and risks.
- Provide regular reporting on KPIs, risks, and improvement actions.




- Ensure transparency and alignment across all stakeholders.

Team Management & Development

- Guide and supervise engineers / executives in fulfillment team.
- Ensure effective workload distribution and performance monitoring.
- Support team capability building through training and mentoring.

Compliance & Audit

- Ensure adherence to company policies, quality standards, and safety norms.
- Maintain proper documentation and support internal/external audits.

People Management: YES ¨ NO ¨

If People Management, how many employees are managed?

Number of people :

Budget Management: YES ¨ NO ¨

Required Candidate Profile

Education/Training

§ B.E. / B.Tech (Mechanical / Production / Industrial or equivalent)

Skilled Experience

§ 7–10 years of experience in Supply Chain / Fulfillment / Procurement / Planning

§ Experience in supplier management and production coordination roles

§ Prior team handling exposure preferred

Key Competences (Transversal/Professional)

Competence

Level

Supplier Delivery & Fulfillment Coordinaton 4

Supply Chain & Operations Management4

Problem Solving & Continuous Improvement4

Digital & Systems Capability4

People / Stakeholder Managemen3

Strategic Thinkin 3

Languages

· English

· Hindi

Other Specifications

Behavioural and Skills

- Strong analytical and problem-solving skills
- Ability to handle escalations and make decisions under pressure
- Effective team leadership and coordination abilities
- Strong communication and stakeholder management skills
- Proactive mindset with ownership and accountability
- Experience in ERP systems, MS Office, and reporting tools
- Exposure to Lean / Six Sigma practices (preferred)

📌 Deputy Manager Fulfilment (Hosur)
🏢 Wabtec
📍 Hosur