- 99% Quality & FTR needs to be maintained across all line of Business
Stake Holder Management
- Ensure to manage internal and external stakeholders and according to give the feedback, ensure smooth transactions and process improvement, better relations.
Productivity & Process Improvement
- Ensure Optimum utilization of resources and individual productivity of resources are measured accordingly.
- To indentify process gaps and suggest for improvements
​​​​​​​Compliance
- Nil compliance, Audit deviations OR impact on overall Operations audit - Satisfactory Audit rating .