- Perform day-to-day SAP Basis administration and operational support across ECC, S/4HANA and related SAP systems.

- Support RISE with SAP / S/4HANA Cloud Private Edition environments and coordinate activities with SAP ECS/RISE teams.

- Manage and monitor SAP system availability, performance, background jobs, work processes, dumps, locks, RFCs and interfaces.

- Perform system start/stop, client administration, transport management and system refresh/copy activities.

- Support SAP kernel upgrades, Support Package/Stack upgrades, SPS updates and SAP Notes implementation.

- Perform SAP HANA administration activities, including monitoring, performance analysis, backup coordination and troubleshooting.

- Coordinate infrastructure-level activities such as OS, database, backup, restore, patching and maintenance with SAP RISE/ECS teams.

- Raise and manage SAP support cases/service requests, including follow-up with SAP until resolution.

- Support planned maintenance, upgrades, migrations and Production cutover activities.

- Perform proactive system monitoring, capacity/performance analysis and issue resolution.

- Support High Availability, Disaster Recovery and Business Continuity activities.

- Work with functional, development, security, integration and infrastructure teams to troubleshoot SAP issues.

- Follow change, incident and problem management processes and maintain operational documentation/SOPs.





- Provide support for critical Production incidents and participate in on-call/weekend activities where required.

Required Skills

- Strong hands-on experience in SAP Basis Administration.

- Experience supporting SAP ECC and S/4HANA landscapes.

- Hands-on knowledge of RISE with SAP / SAP S/4HANA Cloud Private Edition.

- Positive understanding of the shared responsibility model between customer/partner and SAP ECS in a RISE landscape.

- Strong knowledge of SAP HANA Database administration and monitoring.

- Experience with SAP Solution Manager and/or SAP Cloud ALM.

- Experience with SAP system upgrades, kernel upgrades, patching, migrations and system refreshes.

- Strong understanding of TMS, RFC, SAP Notes, background jobs, spool, dumps, locks and performance monitoring.

- Experience in coordinating SAP-managed cloud activities through SAP for Me / service requests and support cases.

- Positive understanding of HA/DR, backup/recovery, security, SSL certificates and connectivity.

- Knowledge of hyperscalers such as Microsoft Azure, AWS or Google Cloud would be an advantage.

- Strong troubleshooting, communication and stakeholder-management skills.

Preferred Skills

- SAP Basis/S/4HANA or RISE-related certification.

- Experience with SAP BTP connectivity and Cloud Connector.

- Experience in SAP migrations from on-premise environments to RISE with SAP.

- Knowledge of ITIL-based Incident, Problem and Change Management processes.

- Experience working in large global SAP landscapes and Production support environments.

📌 SAP BASIS (Bengaluru)
🏢 NTT Data
📍 Bengaluru