The Front Desk Executive is responsible for managing the reception area, greeting visitors, handling incoming calls, assisting customers, maintaining records, and providing administrative support. The role requires excellent communication skills, a professional appearance, and the ability to handle multiple tasks efficiently.

Key Responsibilities

- Welcome and assist visitors and clients in a skilled and friendly manner.
- Answer, screen, and forward incoming phone calls.
- Respond to customer inquiries and provide accurate information.
- Schedule appointments and maintain calendars.
- Handle emails, courier services, and office correspondence.
- Maintain visitor records and attendance registers.
- Keep the reception area clean, organized, and presentable.
- Coordinate with different departments for customer requirements.
- Manage office files, documents, and basic data entry.
- Assist in preparing reports and maintaining office records.




- Support administrative and operational activities as assigned.
- Ensure excellent customer service and maintain a positive first impression of the organization.

Required Skills

- Excellent verbal and written communication skills.
- Good interpersonal and customer service skills.
- Basic computer knowledge (MS Word, Excel, Outlook, Internet).
- Strong organizational and multitasking abilities.
- Professional attitude and pleasant personality.
- Ability to work under pressure and solve basic customer issues.

Qualifications

- Bachelor's degree or equivalent (preferred).
- 0–1 years of experience in Front Desk, Reception, Customer Service, or Administration.
- Freshers with good communication skills may also apply.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Desk Office (Guwahati)
🏢 The BIG Advantage
📍 Guwahati