Job Description (JD) – Admission Counsellor

Department: Admissions
Qualification: Graduate in any discipline
Experience: Prior experience as a School Admission Counsellor is mandatory
Reporting To: Principal / Admissions Head / School Management

1. Job Summary

The Admission Counsellor will be responsible for managing the end-to-end student admission process for the school, from handling initial enquiries and counselling prospective parents to coordinating school visits, processing applications, and ensuring successful admissions. The candidate must have prior experience in school admissions, excellent communication and interpersonal skills, and a thorough understanding of the admission process in an ICSE school.

2. Key Roles and Responsibilities

A. Admission Enquiries and Parent Counselling

- Handle admission enquiries through phone calls, emails, walk-ins, the school website, and other communication channels.
- Provide accurate information to parents regarding the school's curriculum, ICSE board, academic programmes, facilities, fee structure, and admission criteria.
- Counsel parents and guide them through the admission process, eligibility requirements, and documentation.
- Build positive relationships with prospective parents and address their queries professionally.
- Conduct follow-up calls and maintain regular communication with prospective parents to convert enquiries into admissions.

B. End-to-End Admission Process

- Manage the complete admission process from enquiry registration to final admission confirmation.
- Explain application procedures, eligibility criteria, age requirements, assessment procedures, and required documents.
- Coordinate campus visits, school tours, interaction sessions, and student assessments.
- Schedule meetings and interactions with the Principal, coordinators, and other relevant school staff.
- Verify admission forms and supporting documents for completeness and accuracy.
- Coordinate admission approvals, fee payments, and enrolment formalities.




- Ensure all admission records are updated and maintained systematically.

C. Admission Records and MIS

- Maintain an accurate database of enquiries, applications, follow-ups, conversions, and confirmed admissions.
- Update admission details in the school's ERP, CRM, or admission management system.
- Prepare daily, weekly, and monthly admission reports for management.
- Track enquiry-to-admission conversion rates and follow up on pending applications.
- Maintain student files, admission registers, and other relevant records confidentially.

D. Coordination and Communication

- Coordinate with the Principal, academic coordinators, accounts department, and administrative team for smooth admission processing.
- Liaise with parents regarding admission status, assessment schedules, fee payments, and joining formalities.
- Support the school during admission campaigns, open houses, orientation programmes, and parent engagement activities.
- Ensure consistent and professional communication with all prospective and existing parents.

E. Admission Targets and Outreach

- Work towards achieving the school's annual admission targets.
- Follow up proactively with prospective parents to improve enquiry conversion.
- Support promotional activities, school events, and outreach initiatives to generate admission enquiries.
- Identify common parent concerns and provide feedback to management to improve the admission experience.

F. Compliance and Professional Conduct

- Follow the school's admission policies, eligibility criteria, and procedures.
- Ensure accuracy and confidentiality of student and parent information.




- Maintain transparency in communicating admission criteria, fees, and school policies.
- Provide a welcoming, courteous, and professional experience to every parent and student.

3. Educational Qualification

- Graduate in any discipline from a recognised university.
- Good written and verbal communication skills in English.
- Knowledge of Hindi and/or the local language will be an added advantage.

4. Experience Requirements

- Prior experience as an Admission Counsellor in a school is mandatory.
- Experience in handling admissions in an ICSE school will be preferred.
- Familiarity with school admission procedures, parent counselling, documentation, and admission databases is essential.

5. Required Skills and Competencies

- Excellent communication and interpersonal skills.
- Strong counselling, persuasion, and parent-handling abilities.
- Good follow-up skills and a service-oriented approach.
- Solid organisational and administrative skills.
- Proficiency in MS Office, particularly Excel, Word, and email.
- Ability to maintain accurate records and prepare reports.
- Professional telephone etiquette and effective query resolution.
- Ability to manage multiple enquiries and work under admission deadlines.
- Presentable, approachable, patient, and detail-oriented.

6. Key Performance Indicators (KPIs)

- Achievement of assigned admission targets.
- Enquiry-to-admission conversion ratio.
- Timely follow-up with prospective parents.
- Accuracy and completeness of admission records.
- Turnaround time for handling enquiries and processing applications.
- Parent satisfaction and quality of counselling.
- Compliance with school admission policies and procedures.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

- Provident Fund

Education:

- Bachelor's (Preferred)

Experience:

- admission counselling: 2 years (Preferred)

Location:

- Vadodara, Gujarat (Preferred)

Work Location: In person

📌 Admission Counsellor (Vadodara)
🏢 DNS Group of Schools
📍 Vadodara