Job Overview

- Job Title: Front Desk cum Billing Executive
- Qualification: Any Graduate.
- Experience: 2+ Years.
- Location: Patna

Key Responsibilities1. Front Desk & Patient Relations

- Patient Greeting: Welcome couples and visitors with warmth, empathy, and skilled decorum.
- Appointment Scheduling: Manage digital calendars, book consultations, and coordinate follow-up appointments for doctors, counselors, and embryologists.
- Check-In & Check-Out: Guide patients through registration, verify their identity documents, and manage patient flow to minimize wait times.
- Query Management: Answer inbound calls, respond to emails, and address general inquiries regarding IVF center services, doctor availability, and generic package details.
- Confidentiality:



Maintain strict privacy standards regarding patient data and highly sensitive fertility records (complying with medical privacy laws)

2. Billing & Financial Operations

- Payment Collection: Process cash, credit/debit cards, UPI payments, and bank transfers securely.
- Insurance & Financing Coordination: Assist patients with corporate health panels, medical insurance claims, or EMI financing options available for fertility treatments.

Interested candidates can share their CV to –[email protected]/ (phone hidden)

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Front Office (Patna)
🏢 Crysta IVF
📍 Patna