Role Overview
We are looking for a Team Leader to lead the store sales team at the brand's MBO stores/counters in Chennai. You will coach and manage sales associates, deliver sales targets, and ensure a great customer experience on the shop floor.

Key Responsibilities

- Lead, motivate and coach the store sales team to achieve daily, monthly and seasonal sales targets
- Plan team schedules, attendance and floor coverage so the store is well staffed at peak hours
- Ensure excellent customer service, including product knowledge, upselling and cross-selling
- Maintain visual merchandising, stock presentation and brand standards at the counter
- Monitor stock availability, replenishment and inventory accuracy, and coordinate with the supply team
- Track sales performance, conversion and team productivity, and share regular reports with management




- Train recent joiners and handle customer queries and escalations

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Requirements

- 7-10 years Experience in apparel or fashion retail, with at least 2-3 years in a store team-handling role
- Proven ability to meet sales targets and lead a sales team
- Good communication, customer-handling and people-management skills
- Basic knowledge of POS, billing and Excel reporting
- Fluency in Tamil and English preferred

Pay: ₹500,000.00 - ₹600,000.00 per year

Benefits:

- Provident Fund

Application Question(s):

- what is your current and expected CTC
- how many stores are you currently handling
- are you based at chennai and what is your notice period

Work Location: In person

📌 Team Leader - Operations (Chennai)
🏢 HRU India Ecom
📍 Chennai