BSCIC Certifications Pvt. Ltd

Position: Sales Executive

Location: Faridabad

Job Description:

1. Client Engagement & Support

2. Manage Client Concerns: Address new client issues, offer appropriate solutions, and coordinate with internal departments for resolution.

3. Client Introduction & Communication:

4. Send introductory emails to new clients.

5. Call or email existing clients to introduce current company plans or services.

6. Follow up regularly with clients post-quotation or service delivery.

7. Customer Query Handling: Attend client calls, resolve queries with support from internal teams, and ensure timely response.

8. Sales & Documentation

9. Prepare Quotations: Create accurate quotations for clients, including PT (Proficiency Testing) enquiries, in coordination with relevant team members .

10. Sales Document Maintenance: Maintain updated records such as:

11. List of List

12. MID (Management Instruction & Decisions)

13. Sales Trackers

14. PT Enquiry Trackers

15. Client Data Management:

16. Prepare standard-wise and branded client lists.

17. Maintain ISO standard-wise analysis reports (accreditation-wise).

18. Share Lead Management Excel reports with management monthly.

19. Send daily/weekly wishes to clients (Good Morning, Birthday, Festivals, etc.).

20. Share monthly updated BSCIC presentations and promotional material.

21. Product Knowledge & Training

22.



ISO Standard Understanding Promote certification schemes by explaining benefits of various standards (e.g., ISO 9001, 14001, 45001, 22000, HACCP, 13485, 27001, 22301, 20000-1) to clients.

23. Identity Materials Review Check and verify client-related content like visiting cards and identity cards.

24. Timely Software Updates Ensure internal CRM/sales-related software is updated regularly. Competency Requirements: Education: MBA (Preferred specialization in Marketing, International

Competency Requirements:

Education: MBA (Preferred specialization in Marketing, International Business, or Operations)

ISO Standards Knowledge: Good understanding of QMS & other ISO schemes (9001, 14001, 45001, 22000, HACCP, 13485, 27001, etc.)

Digital Marketing Knowledge: Basic to intermediate level understanding of social media, campaigns, and CRM tools

Communication Skills:Strong verbal and written communication with excellent client handling etiquette

IT Skills: Proficient in MS Excel, Word, Outlook; familiar with lead management systems

Preferred Attributes:

Organized and detail-oriented

Strong multitasking and follow-up abilities

Comfortable with dynamic, fast-paced work environments

Self-motivated with a positive, proactive approach

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

- Internet reimbursement
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Sales Coordinator (Sector 15)
🏢 BSCIC Certifications
📍 Sector 15