- Make outbound calls to prospective and existing customers.
- Respond to customer enquiries and provide accurate information about products and services.
- Follow up with leads and maintain consistent communication.
- Understand customer requirements and guide them appropriately.
- Maintain and update customer and lead information in the system.
- Achieve assigned daily, weekly, and monthly calling targets.
- Coordinate with the sales and other relevant teams for effective lead management.
- Maintain a professional and courteous approach during every customer interaction.
Candidate Requirements
- Excellent verbal communication and interpersonal skills.
- Valuable command of Hindi and English.
- Marathi communication skills will be an added advantage.
- Basic computer and MS Office knowledge.
- Strong listening and customer-handling skills.
- Target-oriented, self-motivated, and confident personality.
- Prior experience in telecalling, customer support, or sales will be preferred.
- Freshers with strong communication skills are welcome to apply.