Job Title: IT Support Engineer – L1

Location : Malad West, Near Orlem Church

Shift Requirement: Compulsory rotational day and night shifts. Candidates must be willing to work in both shifts.

Job Summary

We are looking for an IT Support Engineer to provide first-level technical support and troubleshoot desktop, laptop, hardware, software, and basic network-related issues.

Key Responsibilities

- Troubleshoot Windows 10/11, desktops, laptops, printers, and other IT peripherals.
- Resolve basic LAN, Wi-Fi, internet, and network connectivity issues.
- Assist with user account creation, password resets, and basic Active Directory tasks.
- Perform hardware troubleshooting and coordinate repairs or replacements.
- Maintain IT asset records and track IT equipment.
- Log and escalate unresolved issues to senior IT engineers.
- Coordinate with vendors for IT hardware, software,



and connectivity issues.

Required Skills

- Basic knowledge of Windows OS, computer hardware, and troubleshooting.
- Understanding of LAN, Wi-Fi, IP addressing, and basic networking.
- Basic knowledge of Active Directory and user account management.
- Familiarity with printers, scanners, and other IT devices.
- Good communication and problem-solving skills.

Candidate Requirements

- Freshers and candidates with 0–2 years of relevant IT support experience can apply.
- Willingness to learn and work in a hands-on IT support setting.
- Flexibility to work in compulsory rotational day and night shifts is essential.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 IT Support Engineer (Malad)
🏢 RI Workflow
📍 Malad