JOB SUMMARY:

We are looking for a customer-focused and proactive Telecaller to handle customer queries, complaints, and feedback. The ideal candidate should have strong communication and problem-solving skills to ensure timely resolutions and a positive customer experience.

RESPONSIBILITIES AND DUTIES:

- Handle customer calls, queries, complaints, and feedback.
- Follow up with customers to ensure satisfactory resolution.
- Maintain records of customer interactions and feedback.
- Escalate unresolved issues to management.
- Ensure effective communication and customer satisfaction.

EXPERIENCE AND SKILLS:

- 1–2 years of experience in telecalling or customer support.
- Basic computer knowledge and proficiency in MS Excel or Google Sheets.
- Good verbal communication skills in Gujarati, Hindi and English.

Location: Surat, India

Pay: Up to ₹20,000.00 per month

Perks:

- Internet reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 Tele Caller Executive (Salabatpura)
🏢 BITRIX INFOTECH PRIVATE
📍 Salabatpura