Key Responsibilities:

- Manage incoming and outgoing calls in a qualified manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details





- It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Call Center Executive job

- Can freshers or experienced candidates apply for this Customer Support Call Center Executive role?Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Call Center Executive role.
- Is this job open for all genders?Ans : Yes, this Customer Support Call Center Executive job is open for both male and female candidates.

Pay: ₹9,900.00 - ₹16,500.00 per month

Work Location: Hybrid remote in Jaipur, Rajasthan

📌 Customer Care Executive (Jaipur)
🏢 Om Shiv Traders
📍 Jaipur