Customer Service Associate

Meal: 1-Time Meal Provided
Cab Facility: Both-Side Cab
Working Days: 6 Days a Week
Salary: 25000 In-Hand + Incentives
Qualification: 12th Pass
Experience: Freshers Can Apply

Job Location: Okhla, Delhi
Communication Skills: Excellent English Communication Required

Roles & Responsibilities

- Handle customer queries through inbound and outbound calls.
- Communicate professionally with international customers.
- Understand customer concerns and provide appropriate solutions.
- Provide accurate information about products, services, and processes.
- Resolve customer issues efficiently and politely.
- Maintain proper records of customer interactions in the system.
- Follow company policies, process guidelines, and quality standards.
- Ensure customer satisfaction through effective communication.
- Coordinate with internal teams whenever required.
- Meet assigned performance and quality targets.

Eligibility Criteria

- Minimum qualification: 12th Pass.
- Freshers are welcome to apply.




- Excellent spoken English and communication skills are mandatory.
- Good listening and problem-solving skills.
- Basic computer knowledge.
- Positive attitude and willingness to learn.
- Ability to work in a professional, rapid-paced environment.
- Flexibility to work in rotational shifts, if required.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund

Application Question(s):

- How much do you rate your English communication skill out of 10?
- How many months of experience do you have in calling related domain ?
- What's your last in-hand salary ?
- Are you ok with sales roles as well with higher incentives ?

Education:

- Bachelor's (Preferred)

Language:

- English (Preferred)

Location:

- Okhla Industrial Area Phase-i, Delhi, Delhi (Preferred)

Work Location: In person

📌 Customer Service Associate (Okhla Phase I)
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📍 Okhla Phase I