Role description

Role Title IBM Z Technical Operator

General Skills

Strong problem determination skills with the ability to detect triage and control processing anomalies and system errors

Clear written and verbal communication skills especially when explaining technical issues during incidents and shift handovers

Ability to build effective working relationships across Technology teams and Service Centres based on trust and consistent delivery

Comfortable working in a cooperative global team environment approachable and supportive

BankingFinance experience is beneficial especially in highavailability riskcontrolled environments

Technical Requirements

IBM Z console operations monitor system messages s and logs respond appropriately to maintain service availability

Monitor job execution troubleshoot failures restartrelease jobs and ensure dependencies and priorities are met

Submit schedule and manage batch processing using JCL and job scheduling tools such as TWS

Support IPL activities role swaps and controlled component restarts

Perform routine housekeeping activities and help ensure resiliency through disciplined operational execution

Respond to CICS and DB2 s and perform firstline checksescalations using documented procedures

247 shift operations Work rotating shifts and manage incidents efficiently to maintain high availability

Participate in retrospectives and contribute to process improvements including automation to reduce BAU toil





Coordinate with Service Centre and support teams for escalation resolution reporting and operational communications

Skills

Mandatory Skills : IBM-Storage

About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltm.com/careers/recruitment-fraud-alert

📌 Specialist - System Management (Pune)
🏢 LTM
📍 Pune