- Manage incoming customer enquiries, emails, and business communications, coordinating with relevant departments to ensure timely and accurate responses.
- Prepare and send professional quotations, technical information, product details, samples, documents, and other customer-related communications as required.
- Maintain regular follow-ups with existing domestic and international customers to strengthen relationships, identify new requirements, and generate repeat business opportunities.
- Follow up with exhibition visitors and prospects through emails and phone calls, converting leads into qualified business opportunities.
- Identify and develop recent domestic and international customers through market research, online platforms, industry directories, and digital prospecting.
- Conduct outbound communication with prospective customers through email, telephone, LinkedIn, and other digital channels to introduce company capabilities and products.
- Research target markets, customer segments, competitors, and industry trends to identify new business opportunities and support new product development initiatives.
- Manage and develop e-commerce business activities across platforms such as Amazon, Flipkart, and other relevant online marketplaces.
- Coordinate order follow-ups from order confirmation through production, inspection, dispatch, shipment, and documentation in collaboration with respective departments.
- Coordinate with production, quality, stores, dispatch, and logistics teams to ensure timely execution and delivery of customer orders.
- Prepare and coordinate marketing materials including product catalogues, brochures, presentations, posters, invitations, samples, and technical documents for exhibitions and customer visits.
- Support the planning and execution of exhibitions by coordinating customer invitations,



promotional materials, visitor follow-ups, lead generation, and post-exhibition communication.
- Develop and maintain the company's digital presence across LinkedIn, Instagram, and other relevant social media platforms.
- Plan and publish regular social media content highlighting company capabilities, products, manufacturing processes, quality standards, new developments, achievements, exhibitions, and industry insights.
- Coordinate with internal teams to collect technical information, product photographs, videos, customer success stories, and other content required for digital marketing activities.
- Develop and maintain LinkedIn and social media engagement with existing customers, prospects, industry professionals, and potential business partners.
- Support digital lead generation through LinkedIn prospecting, email marketing, online research, and other business development channels.
- Monitor digital engagement, enquiries, and lead sources to identify opportunities for improving marketing effectiveness and customer acquisition.
- Assist in developing product-focused marketing campaigns and promotional content for domestic and international markets.
- Maintain organized records of customer enquiries, prospects, follow-ups, exhibition leads, orders, and business development activities.
- Coordinate with management for overseas business visits by preparing customer lists, samples, catalogues, presentations, promotional materials, meeting schedules, and other required documentation.
- Provide regular updates to management on customer enquiries, sales opportunities, market developments, competitor activities, pending orders, and business development initiatives.

Pay: From ₹25,000.00 per month

Experience:

- Marekting: 2 years (Required)

Language:

- English (Required)

Work Location: In person

📌 Senior Sales and Marketing Executive (Jamnagar)
🏢 STERLING METAL
📍 Jamnagar