About the Role

Ten 11 Hospitality is looking for a highly organised, proactive, and analytical Executive Assistant to the Managing Director to drive operational coordination, cross-functional accountability, and executive-level reporting.

This role goes beyond conventional executive assistance. The selected candidate will work closely with the Managing Director to coordinate business functions, monitor deliverables, resolve operational bottlenecks, and ensure timely execution across Projects, Finance, HR, and Site Operations.

The ideal candidate will combine strong follow-up capabilities, research-driven problem-solving, analytical thinking, and the ability to manage multiple priorities in a fast-paced business environment.

Key Responsibilities

1. Executive Coordination & Operational Management

- Serve as the primary coordination point between the Managing Director and internal and external stakeholders.
- Maintain real-time action-item trackers and ensure timely closure of deliverables across departments.
- Follow up with department heads, unit managers, vendors, architects, contractors, and consultants.
- Research operational challenges, evaluate alternatives, and present actionable solutions before escalating matters to leadership.
- Manage Managing Director's personal work assignments like Approval flows of Digital media, initial client meetings etc.

2. MIS, Reporting & Compliance

- Consolidate Daily Sales Reports (DSR), food costs, footfall data, project timelines, and statutory compliance schedules.
- Prepare concise, one-page executive dashboards for management reviews.
- Analyse operational variances,



identify budget overruns, track project delays, and flag compliance gaps.
- Develop and maintain structured trackers for approvals, milestones, pending tasks, and departmental follow-ups.

3. Site Visits & Project Coordination

- Accompany the Managing Director on site visits, property audits, and new-unit launches.
- Record meeting minutes, assign action items, and monitor execution against agreed timelines.
- Coordinate with project teams, architects, contractors, consultants, and vendors to resolve operational challenges.
- Track site-level progress and report deviations requiring management attention.

4. Travel & Calendar Management

- Manage end-to-end travel arrangements, including flights, accommodation, itineraries, and local transportation.
- Strategically manage the Managing Director’s calendar, prioritising critical business initiatives.
- Coordinate meetings and ensure effective communication across locations.
- Adapt to changing schedules and operational requirements.

Candidate Requirements

- 3–6 years of experience as an Executive Assistant to senior leadership, Operations Coordinator, or Chief of Staff.
- Experience in F&B;, hospitality, multi-unit retail, or high-growth businesses is preferred.




- Strong proficiency in MS Excel, including XLOOKUP, Pivot Tables, and dashboard creation.
- Working knowledge of Google Sheets and task-management tools such as Jira, Monday.com, or equivalent platforms.
- Excellent research, analytical, documentation, and stakeholder-management skills.
- Demonstrated ability to manage multiple priorities, follow up independently, and drive deliverables to completion.
- Strong written and verbal communication skills.
- Willingness to undertake frequent regional travel and work flexible schedule in line with business requirements.

Educational Qualification: Bachelor’s or Master’s degree in Business Administration, Hospitality Management, Finance, or a related discipline.

Role Expectations

This is a high-accountability, operationally intensive position requiring regular field mobility, flexible working hours, and direct involvement in business execution.

The role is suited to professionals who take ownership, work independently, maintain rigorous follow-up systems, and can balance operational urgency with structured reporting and corporate governance requirements.

Application Process

Interested candidates are requested to email their updated CV along with a brief cover note highlighting their experience in executive coordination, operational tracking, research, reporting, and multi-site management.

Email: careers@ten11hospitality
Subject Line: Application: Executive Assistant to MD

Pay: From ₹65,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Work Location: In person

📌 Executive Assistant to Managing Director (Gurugram)
🏢 Ten 11 Hospitality Private
📍 Gurugram