This is not an entry-level position. We need an experienced, confident leader to run our operations, direct the team and keep them on track.

Location: Candidates based in Mohali, Chandigarh or nearby, or willing to relocate there, are preferred. You will work from home at first; the operations team will then move to our Chandigarh office.

What you'll do

- Reply to client messages on WhatsApp and escalate questions to the team lead
- Onboard new clients: create groups, share checklists and portal links
- Log tasks, track IRCC requests and deadlines, and hand over to the next shift
- Follow up on payments, submission confirmations and authorization letters

What you bring

- 3+ years of experience in operations, team supervision or client service
- Robust leadership: you direct a team, hold people accountable and make decisions on your own
- Clear, confident written English
- Organized and comfortable with WhatsApp, email and Excel
- Asset: Canadian immigration experience

How to apply

Send your resume to [email protected] with the subject "Operations Coordinator ".

Please do not skip pre-screening questions and instructions on how to apply for this role.

Pay: ₹25,000.00 - ₹50,000.00 per month

Application Question(s):





- This role involves access to highly confidential client data. Before joining, selected candidates must submit scanned copies of their Aadhaar, passport, educational documents for background verification. Are you willing to provide these if offered the position? (Yes / No)

- Please read the job description carefully before continuing. It contains specific instructions on how to apply. Applications that do not follow these instructions will not be considered, regardless of experience. In this role, attention to detail is everything, and following these instructions is the first part of your assessment.

Have you read the full job description and followed all application instructions? (Yes / No)

- What is your expected monthly in-hand salary (INR)? Please give a specific amount. Answers like “as per company standards” or “negotiable” will not be considered. You know your worth, so tell us.
- If you have worked with any renowned immigration firm , please name it here.

Education:

- Bachelor's (Preferred)

Experience:

- Operations management: 4 years (Required)

Work Location: In person

📌 Operations Coordinator (Chandigarh)
🏢 FFIC IMMIGRATION AND TRAVEL SERVICES
📍 Chandigarh