27 Oct
|
Bright Venture
|
Jamnagar
27 Oct
Bright Venture
Jamnagar
Customer Care Executive
- Job Type: Full-time
- Experience: 1–2 Years
- Qualification: Not Specified
- Industry: Customer Support / Customer Service
- Location: Jamnagar, Gujarat
Job Summary
- Bright Venture Consultancy is hiring a polite and customer-focused Customer Care Executive to handle customer inquiries, resolve complaints, and maintain excellent customer satisfaction.
Key Responsibilities
- Handle incoming customer calls, emails, and chats.
- Provide accurate information and resolve customer queries promptly.
- Build positive customer relationships through professional communication.
- Handle complaints, offer suitable solutions, and follow up to ensure resolution.
- Maintain records of customer interactions, inquiries, and complaints.
- Collect customer feedback to improve service quality.
Required Skills
- 1–2 years of experience in customer support, call center, or a client-facing role.
- Excellent verbal, written, and listening skills.
- Solid problem-solving abilities and a patient, customer-focused attitude.
- Basic computer knowledge and familiarity with CRM or customer support software.
Interested candidates with relevant experience can apply.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Care Executive (Jamnagar)
🏢 Bright Venture
📍 Jamnagar