About the Role

We are seeking an organised and proactive Academic Manager to oversee course operations, coordinate academic activities and support learners throughout their learning journey.

The successful candidate will serve as our primary communication focal point with international qualification and awarding bodies, ensuring professional correspondence, timely submissions and compliance with their academic and administrative requirements.

Key Responsibilities

- Manage daily course operations, including course schedules, learner enrolments, tutor coordination and assessment arrangements.
- Act as the main contact for international qualification and awarding bodies, managing correspondence, enquiries and follow-up actions.
- Prepare clear and qualified emails, reports and official communications in English.
- Monitor awarding-body requirements and deadlines, ensuring timely registrations, submissions and responses.
- Support learners with course information, learning resources, assessment procedures and submission requirements.
- Coordinate with tutors to ensure classes, learning materials, feedback and learner support are delivered on time.
- Maintain accurate learner records, attendance details, assessment documentation and correspondence.
- Oversee the Learning Management System (LMS), including learner access, course materials and assignment submissions.
- Coordinate documentation for academic quality assurance, audits and learning partner requirements.
- Handle learner queries and complaints professionally and follow through to resolution.
- Provide management with regular updates on course delivery,



learner progress and matters requiring attention.

Qualifications and Skills

- A bachelor’s degree in a relevant discipline.
- Relevant experience in academic administration, course management, training coordination or education management.
- Excellent spoken and written English, including the ability to communicate confidently with international organisations.
- Proficiency in the regional language relevant to the branch location to communicate effectively with learners and local stakeholders.
- Ability to independently manage formal correspondence and maintain professional relationships with external organisations.
- Strong organisational skills, attention to detail and the ability to manage multiple courses and deadlines.
- A professional, approachable manner and strong problem-solving skills.
- Proficiency in Microsoft Office, online meeting platforms and learning management systems.

Preferred Experience

- Experience coordinating with international qualification or awarding bodies.
- Experience working in a professional training institute or education organisation.
- Familiarity with learner registration, assessment administration and academic quality assurance.
- Experience supporting classroom, online and blended learning programmes.

Pay: ₹30,000.00 - ₹40,000.00 per month

Application Question(s):

- How many years of experience do you have in academic administration, course coordination, or education management?
- Do you have experience handling formal English correspondence with international qualification or awarding bodies?

Work Location: In person

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