Job Title: DRA Telecaller
Department: Write off, NPA / Collections
Job Type: Full-time
Experience: Collection experienced candidates can apply
Location: Navi Mumbai, Turbhe

Key Responsibilities

- Make outbound calls to customers regarding overdue loan payments.
- Follow up with customers for pending EMIs and outstanding dues.
- Explain repayment details and payment options to customers.
- Maintain accurate records of calls, payment commitments, and follow-ups.
- Achieve daily and monthly collection targets.
- Handle customer queries and objections professionally.
- Coordinate with the recovery team and report collection updates.
- Follow company policies and applicable RBI guidelines for recovery practices.

Eligibility Criteria

- Minimum qualification: 12th pass or Graduate.
- Good communication skills in Hindi and/or the local language.
- Basic computer knowledge and data-entry skills.
- Ability to handle customer calls and meet targets.
- DRA (Direct Recovery Agent) certification preferred or required as per the employer's requirements.

For more details,

+91-XXXXXXXXXX

HR Sanjay

DPD Zero Technologies pvt ltd.

Pay: ₹25,000.00 - ₹35,000.00 per month

Perks:

- Provident Fund

Work Location: In person

📌 Tele Collection Executive (Navi Mumbai)
🏢 DPD ZERO TECHNOLOGIES
📍 Navi Mumbai