Job Title: Telecaller – Healthcare & Medical Equipment
Company: Meditech Corporations
Location: Kochi, Kerala

About the Role

Meditech Corporations is a healthcare technology and medical devices company specializing in dialysis equipment, RO plants and related solutions. We are looking for a Telecaller to connect with prospective and existing customers, handle enquiries and support our sales team through consistent follow-ups.

Key Responsibilities

- Make outbound calls to hospitals, dialysis centres, clinics and other prospective customers.
- Handle incoming enquiries and provide accurate introductory information about our products and services.
- Understand customer requirements and share qualified leads with the sales team.
- Schedule appointments, product discussions and follow-up calls.
- Follow up on enquiries and quotations in coordination with the sales team.
- Maintain accurate records of calls, customer details, requirements and follow-up dates.




- Share product information through approved email and WhatsApp communication.
- Prepare daily call and lead-status reports.
- Refer technical questions to the appropriate sales or service team.

Requirements

- Minimum 1 year of experience in telecalling, telesales or a similar customer-facing role.
- Experience in the healthcare or medical-equipment sector is preferred.
- Explicit communication skills in Malayalam and English.
- A polite, professional telephone manner and good listening skills.
- Ability to follow up consistently, handle objections and maintain customer relationships.
- Basic computer skills, including data entry, email and Excel.
- Ability to work towards agreed calling and lead-generation targets.
- Women candidates preferred

Pay: From ₹10,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Education:

- Diploma (Required)

Work Location: In person

📌 Senior Telecaller (Kochi)
🏢 Meditech corporations
📍 Kochi