27 Oct
|
The Pebble Street Hospitality
|
Bengaluru
27 Oct
The Pebble Street Hospitality
Bengaluru
- Welcome and greet guests with a warm smile and qualified attitude.
- Escort guests to their tables and ensure proper seating arrangements.
- Manage table reservations, guest lists, and waiting lists.
- Coordinate with the restaurant service team to ensure smooth seating and timely service.
- Answer phone calls, respond to reservation enquiries, and provide information about the restaurant.
- Handle guest enquiries and complaints politely and escalate issues to the Restaurant Manager when required.
- Monitor table availability and maintain an organized seating plan.
- Maintain the cleanliness and presentation of the entrance, reception, and waiting areas.
- Coordinate with service staff regarding VIP guests, special occasions, and specific guest requests.
- Maintain accurate records of reservations and guest preferences, where applicable.
- Ensure professional grooming, personal hygiene, and adherence to the restaurant's uniform standards.
- Follow restaurant policies, service standards, and safety procedures.
- Assist the restaurant team in maintaining high levels of guest satisfaction.
Required Skills
- Excellent communication and interpersonal skills.
- Pleasant personality and a customer-oriented approach.
- Ability to handle multiple tasks during busy service hours.
- Problem-solving and conflict-resolution skills.
- Basic computer knowledge and familiarity with reservation systems.
- Ability to coordinate effectively with restaurant staff.
- Professional grooming and positive body language.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Hostess (Bengaluru)
🏢 The Pebble Street Hospitality
📍 Bengaluru