Job Responsibilities

- Manage student accounts and maintain accurate records.
- Follow up with students and parents regarding pending payments.
- Achieve monthly collection and recovery targets.
- Handle payment-related queries and coordinate with students.
- Prepare daily follow-up and collection reports.
- Monitor pending payments and escalate unresolved issues.
- Coordinate with academic teams to ensure smooth operations.

Preferred Qualifications and Skills

- Graduate qualification preferred.
- Experience in customer support, telecalling, payment collection, or student coordination is an advantage.
- Good interpersonal and follow-up skills.
- Pleasant, approachable, and qualified attitude.
- Ability to maintain accurate records and handle payment-related information.

Performance Measures (KPIs)





- Achievement of monthly collection and recovery targets.
- Timely and effective payment follow-ups.
- Student response rate and daily follow-up completion.
- Accuracy of records and payment documentation.
- Timely resolution and escalation of pending payment cases.
- Student coordination and communication effectiveness.
- Productivity and consistency in achieving assigned targets

Experience

- 0–2 years of experience.
- Freshers with good communication and follow-up skills are welcome to apply.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off

Work Location: In person

📌 Customer Relationship Executive (CRE) (Kochi)
🏢 UGI - United Group Of Initiatives,Kadavanthra
📍 Kochi