Job description:

Location- Vadodara

Shift-Night Shift

Experience- Fresher to 1 Years

Job Description:

We are looking for a dedicated and customer-focused Customer Support Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a positive customer experience through excellent communication and problem-solving skills.

Key Responsibilities:

- Respond to customer queries via phone, email, or chat in a timely and qualified manner
- Resolve customer complaints and escalate issues when necessary
- Maintain records of customer interactions and follow up as required
- Coordinate with internal teams to ensure customer satisfaction
- Meet quality and performance standards set by the organization

Skills Required:

- Excellent communication and interpersonal skills
- Active listening and empathy
- Time management and multitasking
- Professional attitude and teamwork

Language:

- English (Preferred)

Location:

- Vadodara, Gujarat (Preferred)

Shift availability:

- Night Shift (Preferred)

Work Location: In person

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