Key Responsibilities

- Assist with processing customer orders and tracking them from confirmation to delivery.
- Coordinate with suppliers for quotations, product availability, purchase-order acknowledgements, and delivery schedules.
- Maintain order trackers, inventory records, serial-number details, and inward/outward material registers.
- Arrange courier bookings and dispatches; track shipments and collect proof of delivery.
- Check received materials against purchase orders and report shortages, damage, or incorrect supplies.
- Coordinate with the sales, technical, and accounts teams for installations, service visits, billing, and order closure.
- Maintain purchase orders, invoices, delivery challans, warranty records, and other operational documents.
- Follow up on warranty claims, returns, replacements, and pending vendor commitments.
- Prepare daily or weekly reports covering pending orders,



deliveries, stock, and service activities.
- Escalate delays, discrepancies, and customer concerns to the reporting manager.
- Follow company procedures and maintain confidentiality of customer and business information.
- Working knowledge of Microsoft Excel, Word, email, and basic computer applications.
- Valuable verbal and written communication skills.
- Strong attention to detail, time management, and follow-up skills.
- Ability to handle multiple tasks and work collaboratively.
- Basic knowledge of IT hardware, networking products, billing software, or ERP systems will be an advantage.

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person

📌 Operations Executive (Mumbai)
🏢 MICRO LINK INFONET
📍 Mumbai