JOB SUMMARY:

We are looking for a customer-focused and proactive Telecaller to handle customer queries, complaints, and feedback. The ideal candidate should have strong communication and problem-solving skills to ensure timely resolutions and a positive customer experience.

RESPONSIBILITIES AND DUTIES:

- Handle customer calls, queries, complaints, and feedback.
- Follow up with customers to ensure satisfactory resolution.
- Maintain records of customer interactions and feedback.
- Escalate unresolved issues to management.
- Ensure effective communication and customer satisfaction.

EXPERIENCE AND SKILLS:

- 1–2 years of experience in telecalling or customer support.
- Basic computer knowledge and proficiency in MS Excel or Google Sheets.
- Positive verbal communication skills in Gujarati, Hindi and English.

Location: Surat, India

Job summary

- Salary: No Bar
- Employment status: Fulltime
- Months Of Experience: 12-48
- Location: Surat
- Vacancies: 01
- Working hours: 9:00 AM - 6:00 PM
- Work: AT OFFICE

📌 Telecaller Executive (Surat)
🏢 Bitrix Infotech
📍 Surat