We are seeking a proactive and customer-focused Relationship Executive to support and strengthen our relationships with sellers, partners, and customers. The role involves ensuring smooth onboarding, resolving concerns, and contributing to long-term satisfaction and business growth.

Key Responsibilities :

- Build and maintain strong relationships with sellers and customers to ensure smooth onboarding and ongoing engagement.
- Act as the primary contact for handling queries, issues, and feedback promptly and professionally.
- Assist sellers with product listings, pricing, promotions, and operational support on the platform.
- Support the acquisition and onboarding of recent sellers by explaining platform benefits and ensuring compliance with company policies.
- Coordinate with internal teams to resolve seller and customer concerns efficiently.
- Monitor seller performance and satisfaction; recommend improvements where needed.
- Conduct regular follow-ups to ensure retention and trust-based relationships.




- Gather partner feedback to support platform improvements and business strategies.
- Participate in sales campaigns and engagement activities to improve seller and customer involvement.
- Prepare periodic reports on relationship activities, satisfaction levels, and issue resolutions.

Requirements :

- Bachelor’s degree in Business, Marketing, or related field.
- Strong interpersonal and communication skills in English and Hindi.
- Experience in e-commerce is an advantage.
- Ability to manage multiple accounts and deliver excellent service.
- Proficiency in MS Office; knowledge of CRM tools is a plus.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Application Question(s):

- Do you have your own laptop?
- Are you okey with the salary Range?

Education:

- Bachelor's (Required)

Language:

- English (Required)
- Hindi (Required)

Location:

- Mavelikara, Kerala (Preferred)

Work Location: In person

📌 Relationship Executive (Mavelikara)
🏢 LevelX Micro Systemes (OPC) Private
📍 Mavelikara