Senior Customer Relationship Executive (CRE) – SS Hyundai Adoor

Job Title: Customer Relationship Executive (CRE)
Company: SS Hyundai
Location: Adoor
Job Type: Full-time

Job Summary

SS Hyundai Adoor is looking for an enthusiastic and customer-focused Senior Customer Relationship Executive (CRE) to manage customer interactions, follow-ups, and service coordination. The ideal candidate should possess strong communication skills and the ability to maintain excellent customer relationships.

Key Responsibilities

- Handle customer enquiries through calls, WhatsApp, and walk-ins
- Maintain and update customer records in CRM system
- Coordinate with sales and service departments for customer support
- Conduct follow-up calls for feedback, appointments, and service reminders
- Ensure high levels of customer satisfaction and retention
- Address customer complaints professionally and escalate when required
- Support customer engagement activities and campaigns





Requirements

- Graduation in any discipline
- Good communication and interpersonal skills
- Basic computer knowledge and MS Office proficiency
- Prior experience in customer service/telecalling preferred
- Freshers with good communication skills can also apply

Salary & Benefits

- Attractive salary package
- Incentives based on performance
- Career growth opportunities
- Professional and supportive work environment

Contact Details

Phone: (phone hidden),(phone hidden)

Apply Now

Interested candidates can send their updated resume or contact the HR department directly.

Job Types: Full-time, Permanent, Fresher

Pay: Up to ₹18,000.00 per month

Perks:

- Cell phone reimbursement
- Health insurance
- Paid time off

Work Location: In person

📌 Senior Customer Relationship Executive (Aduru)
🏢 SS HYUNDAI
📍 Aduru