UACC is seeking an Inside Sales & Account Manager to drive subscriptions for our SaaS applications tailored for the cooperative sector. This is a 100% office-based role. You will collaborate with our digital marketing team to handle inbound leads, close online software subscriptions, and act as the dedicated point of contact to manage, support, and retain our existing customer base.
About the Company
UACC (Unified Advantage Consulting Pvt. Ltd.) is a Kochi-based consultancy firm specializing in registering and supporting citizen cooperatives. We provide dedicated SaaS (Software as a Service) applications designed to streamline operations and deliver long-term value within the cooperative sector.
Key Roles & Responsibilities
● Inside Sales & Lead Conversion: Act as the primary point of contact for all incoming leads generated by the marketing team. Engage with prospective clients via phone and video calls, conduct online software walkthroughs, and successfully close subscriptions (No field travel required).
● Marketing Coordination: Work closely with our in-house Digital Marketing team. Provide them with product insights and promotional strategies to ensure they run campaigns that drive high-quality leads.
● Customer Onboarding: Facilitate smooth setup and onboarding for new clients, ensuring their accounts are fully active and they understand how to use the online system effectively.
● Account Management & Retention: Take ownership of the customer relationship after the sale. Manage their ongoing queries, maintain regular contact, and ensure high customer satisfaction to secure long-term subscription renewals.
● Client Support: Act as the bridge between the customer and the company, helping resolve any account-related issues to ensure a seamless experience with our SaaS applications.
Candidate Profile & Requirements
● Proven experience in Inside Sales, B2B SaaS Sales, or Account Management.
● Transparent understanding of how to present and sell online software/SaaS platforms to clients over the phone or via web meetings.
● Excellent communication, negotiation, and client relationship management skills.
● Strong ability to not just close a sale, but to nurture and maintain long-term customer relationships.
● Understanding of digital marketing workflows and how to effectively convert inbound leads.
● Familiarity with the cooperative sector is a strong advantage.
Pay: ₹25,000.00 - ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Paid sick time
- Paid time off
Education:
- Bachelor's (Preferred)
Experience:
- B2B sales: 2 years (Preferred)
Language:
- English (Preferred)
- Tamil (Preferred)
- Malayalam (Preferred)