27 Oct
|
Hunger Pangs
|
Bengaluru
27 Oct
Hunger Pangs
Bengaluru
Company: Burma Burma Restaurant & Tea Room
Industry: Hospitality / Fine Dining
Department: Food & Beverage (F&B;)
Location: Bengaluru, Manyata Tech Park, Karnataka
Position: Restaurant Captain
Experience: 2–4 Years (Experience in fine dining or premium restaurants preferred)
Job Summary
We are looking for a professional, guest-focused, and enthusiastic Restaurant Captain to join our team at Burma Burma Restaurant & Tea Room. The candidate will be responsible for supervising restaurant service, coordinating with the kitchen team, guiding stewards, and ensuring an exceptional dining experience for every guest.
Key Responsibilities
- Welcome guests, manage seating arrangements, and ensure a warm hospitality experience.
- Supervise stewards and ensure smooth day-to-day restaurant service operations.
- Take guest orders accurately and provide recommendations on menu items.
- Have a good understanding of the menu, ingredients, allergens, and food preparation methods.
- Ensure food and beverages are served accurately, promptly, and according to restaurant standards.
- Coordinate with the kitchen team to ensure timely order preparation and service.
- Monitor table arrangements, service stations, cleanliness, and overall restaurant presentation.
- Handle guest feedback and complaints professionally and take appropriate corrective action.
- Ensure compliance with food safety, hygiene, grooming, and service standards.
- Brief the service team before shifts and allocate duties according to operational requirements.
- Support the Restaurant Manager in daily operations, staff training, and service quality monitoring.
- Assist with billing, cash handling, and point-of-sale (POS) operations when required.
- Monitor guest satisfaction and maintain high standards of service throughout the guest experience.
Skills & Qualifications
- Excellent communication and interpersonal skills.
- Strong leadership and team coordination abilities.
- Positive knowledge of fine-dining service standards and restaurant operations.
- Customer service and complaint-handling skills.
- Knowledge of menu descriptions, ingredients, and food allergies.
- Ability to work under pressure in a fast-paced environment.
- Familiarity with POS systems and restaurant billing procedures.
- Professional grooming, positive attitude, and attention to detail.
Educational Qualification
- Diploma or degree in Hotel Management, Hospitality, or a related field preferred.
- Relevant restaurant service experience will be an advantage.
Experience Requirements
- 2–4 years of experience in restaurant operations or food and beverage service.
- Previous experience as a Captain or Senior Steward in a premium restaurant or fine-dining establishment is preferred.
Working Conditions
- Willingness to work in rotational shifts, weekends, and public holidays.
- Ability to work in a fast-paced, premium dining environment.
- Must follow company policies, grooming standards, and operational procedures.
What We Offer
- Opportunity to work with a premium restaurant brand.
- Professional training and career growth opportunities.
- Exposure to premium dining operations and high-quality hospitality standards.
Interested candidates may apply for the Restaurant Captain position at Burma Burma Restaurant & Tea Room, Bengaluru.
Pay: ₹20,000.00 - ₹28,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Restaurant Captain (Bengaluru)
🏢 Hunger Pangs
📍 Bengaluru