Bell Boy Job Description (JD)

Job Title: Bell Boy

Department: Front Office

Industry: Hotel / Hospitality

Job Responsibilities

- Welcome guests warmly upon arrival and departure.
- Assist guests with luggage, including carrying bags to and from guest rooms.
- Escort guests to their rooms and explain room facilities.
- Deliver guest luggage, messages, parcels, and requested items.
- Assist with check-in and check-out procedures when required.
- Maintain the cleanliness and organization of the lobby, luggage room, and entrance area.
- Provide information about hotel facilities, services, and nearby attractions.
- Arrange taxis and assist guests with transportation.
- Handle guest belongings carefully and follow hotel security procedures.
- Coordinate with the Front Office, Housekeeping, and Concierge teams.
- Provide courteous, skilled, and prompt guest service.





Qualifications and Skills

- Minimum education: 10th or 12th pass preferred.
- Good communication and interpersonal skills.
- Pleasant personality and professional appearance.
- Physically fit to handle guest luggage.
- Basic English and local language skills.
- Previous hotel experience is an advantage, but freshers may apply.

Reporting To

Front Office Supervisor / Front Office Manager

Key Skills

- Guest service
- Communication
- Teamwork
- Luggage handling
- Professional etiquette
- Time management

Pay: ₹12,000.00 per month

Benefits:

- Food provided
- Paid time off
- Provident Fund

Work Location: In person

📌 BELL BOY (Kolkata)
🏢 INDISMART HOTEL
📍 Kolkata