Role : Associate – Account Operations

Experience : 2+ Years

Location : PAN India

Immediate Joiners Only.

Key Responsibilities

Manage demand tracking, staffing coordination and interview scheduling

Handle end-to-end onboarding and offboarding activities

Resolve timesheet, access, asset and billing-related issues

Track compliance, mandatory training and background verification

Maintain operational trackers, dashboards and KPI reports

Coordinate with clients, delivery teams, finance and staffing teams

Identify process improvements and ensure timely task closure

Required Skills

- 2–5 years of experience in Account Operations, Delivery Operations, Resource Management or Workforce Management
- Strong Excel skills, including Pivot Tables, Lookups and data reporting
- Understanding of utilisation, billability, non-billable hours and margins
- Excellent verbal and written communication skills
- Robust stakeholder management, attention to detail and problem-solving abilities
- Ability to manage multiple tasks and meet deadlines

📌 Resource Managemet & Operation Specialist (Bengaluru)
🏢 Innova ESI
📍 Bengaluru