International Voice Process (Bengaluru)

International Voice Process (Bengaluru)

27 Oct
|
VARITE
|
Bengaluru

27 Oct

VARITE

Bengaluru

Job Title: International Voice Process

Location: Bangalore

Experience Required: Fresher - 2 Years

Role Type : Permanent

Interview: Virtual

Company Name: VARITE India Private Limited

About The Client:

A leading Indian multinational information technology (IT) services and digital consulting company headquartered in Pune, Maharashtra

About The Job:

We are looking for candidates with at least 1 year of experience in international chat and email supportWe are looking for candidates with The ideal candidate should have strong written communication skills and be comfortable working in US and rotational shifts.

Essential Job Functions:

Eligibility: Undergraduates and graduates may apply.

Experience: Freshers to less than 24 months – U1; more than 24 months – U2 ( Only voice experience to be considered 100% and Non Voice/Backend etc will have 50% weightage)

Required Skills: Excellent voice communication, customer-handling and problem-solving skills; basic computer proficiency and working knowledge of MS Office; typing speed of at least 20 WPM with 80% accuracy.

Transport: Two-way transportation will be provided.

Key Responsibilities:

- Respond to inbound customer enquiries using cloud-based tools to review accounts, research policies and provide effective solutions.
- Deliver timely, accurate and professional customer service; document contact topics and actions in tools.
- Handle difficult customer interactions positively, escalate issues correctly, and maintain productivity and quality standards.

Interview Process:

- HR screening, typing test,



SVAR assessment (minimum score 60), Operations round, and HR / offer discussion

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:

0-2 years INR 5,000

2-6 years INR 7,500

6+ years INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal prospect employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status

📌 International Voice Process (Bengaluru)
🏢 VARITE
📍 Bengaluru

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